HUMAN RESOURCES DIRECTORATE DIRECTION DES RESSOURCES HUMAINES

Manager, Accommodation Services

Directorate: Property and Services

Classification: MMG 1: $107,526 - $136,052 (eligible for performance bonus)

Job Type: Indeterminate Appointment (permanent, full-time)

Location: Ottawa, Ontario, Canada

Closing Date: Sunday, July 13, 2025

About the Senate

The Senate plays a unique role in shaping our country’s democracy. As members of the upper house of Parliament, senators examine legislation, study public policy, champion causes and conduct interparliamentary diplomacy.

As a workplace, the Senate is composed of dynamic people representing our nation’s diverse talents, backgrounds and perspectives. We are committed to building and maintaining a diverse and inclusive workplace where everyone is provided full and equal opportunity and access to employment, development and advancement. Build and advance your career by joining a team of dedicated professionals who are committed to excellence in support of senators and the institution. 

How will you contribute?

The Manager, Accommodation Services, is accountable for leading and managing a group responsible to deliver Accommodation and Tenant services to the Senate of Canada. The incumbent is responsible for ensuring the management and coordination of all strategic planning and delivery activities, assessing strategic options, establishing the requirements and monitoring the implementation of these through to occupancy. 

The position is responsible for delivering and supporting accommodation services to Senate clients, the Parliamentary Protective Services (PPS), the Ethics Office, as well as to manage base building maintenance requirements for the renovation, repair and refitting of all Senate-occupied buildings, and develops and manages operational strategies and processes that support ongoing planning and forecasting of maintenance needs. 

The position is responsible for the planning and organization of office moves and major occupant relocations stemming from long-term LTVP construction/renovation projects. In addition, the manager is responsible for the application of the allocation of office space and associated guidelines for senators, in accordance with the Senate administrative Rules.

Open to

The general public to staff one (1) indeterminate full-time position in the Properties and Services Directorate.

This selection process may be used to staff determinate or indeterminate positions at the same level with similar requirements.

The Senate of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve, starting with an inclusive and barrier-free hiring process. You are entitled to apply in the official language of your choice (English or French) and you can request to be accommodated during any phase of the evaluation process. All information received in relation to accommodation will be kept confidential. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Prerequisites

• University degree from a recognized institution in interior design, or related field OR an acceptable combination of education, training and experience related to interior design;
• A minimum of seven to ten (7 to 10) years of progressive experience in strategic planning, demonstrating knowledge of interior design and space planning, architectural planning and design, and project management, including the management of large-scale long-term projects;
• Minimum of two (2) years of experience in supervising staff and managing an operational unit including financial resources;
• Experience in providing the delivery of accommodation and tenant services, including the planning and oversight of fit-up projects;
• Experience in managing multidisciplinary project teams, including contractual resources;
• Experience in providing advisory or consultative services to senior management, as well as negotiation and conflict resolution tactics;
• Customer-focused with proven relationship-building skills.
• Ability to analyze issues, address sensitive complaints and manage with discretion, tact, and diplomacy. 
• Superior oral and written communication, consultation and facilitation skills;

Linguistic Requirements 

English Reading Comprehension: C

English Written Expression: B

English Oral Interaction: C

French Reading Comprehension: C

French Written Expression: B

French Oral Interaction: C

Competencies

Integrity
Respect
Service
Communication
Teamwork and cooperation
Adaptability
Judgment
People management
Developing self and others

Organizational Needs

The Senate of Canada is committed to building and maintaining an inclusive workplace where all employees are provided full and equal access to employment, development and advancement opportunities.

Conditions of Employment

Candidates must consent to supply personal information and obtain a security accreditation to be eligible for appointment.

Applicants must be legally eligible to work in Canada.